A Study on Factors Influencing Customersfor Using Uber Cab Booking Apps with Special Reference to Ernakulam District

Abstract

Nowadays mobile app based taxies are tremendously increasing and they are being frequently used by the travelers in their day to day busy life. These taxies provide a lot of benefits to the users in terms of safety, comfort, service quality and availability at right time. This study is descriptive in nature and find the various factors influencing travelers for using Uber cab app. Data has been collected from 60respondents with questionnaire. Only those respondents have Uber mobile app in their phone and have used them at leastonce .statistical tools applied for this study are Likert scale, percentage and one sample t test..